Yes, we require a meet and greet between the sitter and owner and cats before a booking is confirmed. We need to know the cat(s) are comfortable with the sitter before taking a booking.

This is dependent on the schedule for the dates you require. We will always try our best to accommodate last-minute requests wherever possible.

You can cancel up to 48 hours before your visits are due to take place. Cancellation within 48 hours is subject to 50% of the booking charge.

No, we do not offer an every other day service. In order to monitor your cat's health and well-being, visits must take place at least once daily.

If your cat becomes ill in our care, we will assess the situation very carefully and contact you immediately. If in the event of an emergency, we will take your cat (s) to the vets for treatment as required immediately.

Keys are stored in a secure way with no reference to your address. Keys can be stored by the cat sitter for repeat visits or returned to you upon return.

Whilst we are a cat sitting service, please contact your sitter to discuss if they are happy to provide care to other animals during the visit.

Please contact your sitter ASAP, and we will organise for care to be continued for the duration of the delay.